Dedicated to providing solutions that solve real business needs
Some customers that we have partnered with to deliver technology solutions, include: The Museum of Modern Art, Morton Salt, Scholastic Books, Carole Fabrics, Kawasaki Motors, Terminix, Abbott Labs, The American Legion, TP Orthodontics, Affiliated Foods and many more. The case studies below represent just a few of LANSA’s Professional Services success stories.
Nationwide Accident Repair Services is the UK’s largest vehicle repair group with relationships with all major motor insurers. They have 71 body shops and also deliver innovative mobile repair services for minor damage and window replacement throughout the country.
Their core systems consist of heavily modified software packages and custom applications running on an IBM i platform, coded primarily in RPG and Synon.
As a rapidly growing organization, Nationwide sees its IT strategy as a key competitive differentiator. They needed to ensure their core application supports current business, while being agile enough to deliver new Web and Mobile functionality for their emerging markets.
When considering their systems from a business perspective, Nationwide chose LANSA Managed Application Services as its outsourcing partner because LANSA specializes in the support and maintenance of applications on the IBM i platform and the delivery of new multi-platform systems.
LANSA’s multi-year fixed-rate contract with Nationwide provides:
- Help Desk functions and preset Service Levels
- 2nd and 3rd line support for core applications with a team of experienced RPG and LANSA specialists
- Application maintenance to deliver bug fixes, enhancements and system documentation
- Flexible support contract, enabling unused support time to be used for new developments
- Agile development methodologies and rapid prototyping to deliver new applications
- ROI models and accurate estimates for each development to set project priorities
In addition to Nationwide’s core systems, Mobile repair technicians now use hand-held devices linked to the control center to receive dispatch details and capture pictures at several stages of the repair process. At repair completion, the customer's signature is captured on the mobile devices as well. A partner portal is provided for customers to look at the photographs and monitor job status – all in real-time.
The integration project was completed on time and budget – and in line with the original vision – and has been working successfully since 2010.
In order to fulfill our growth expectations, system development and integration across the Nationwide Mobile Business is critical. I have been impressed by LANSA’s ability to develop quick, robust system solutions and work closely with us on our future strategic needs.
The Beacon Insurance Company offers a full range of insurance products and financial services, including general insurance, life & health insurance, asset management and financing.
LANSA’s Professional Services worked with Beacon to streamline their procedures and modernized their Insure/90 core policy administration system using a combination of the LANSA Workflow Framework, RAMP and LANSA Integrator.
LANSA and their people do understand Beacon's requirements and what we are trying to achieve. That is one of the reasons why the project has been so successful.
NTE Electronics is a leading supplier of electronic components and accessories, such as semiconductors, capacitors, resistors, fuses etc. who sell exclusively through a network of independent distributors and dealers.
LANSA Professional Services implemented LANSA Commerce Edition to provide NTE with their own B2C site www.ntepartsdirect.com which gives NTE the opportunity to promote its broad line of products and analyze consumer preferences.
The NTEPartsDirect eCommerce site was delivered on time and within budget. The LANSA consultants took great effort to analyze our business needs and investigate what data and programs we already had that could be re-used.
Pernod Ricard USA is the premium spirits and wine supplier in the U.S. and the largest subsidiary of the France-based Pernod Ricard SA, a top player in the global spirits and wine industry.
LANSA Professional Services implemented LANSA Data Sync Direct and worked closely with Pernod Ricard to guide them in understanding the data synchronization process and with getting their processes and required data in place ready for the GDSN.
LANSA Professional Services were good to work with and very knowledgeable. A large part of what we looked to them for was educating us on the whole data synchronization process, because it was all brand new for us.