Microsoft updates for Vista can cause the Sentinel dongle driver to not be recognized

Date:28 May 2010
Product/Release:Visual LANSA - All versions
Abstract:Applying Microsoft Vista updates can cause the Sentinel dongle driver to no longer be recognized by Visual LANSA
Submitted By:LANSA Technical Support

Description:

Microsoft recently sent out some Windows OS updates for Vista. After applying these updates and rebooting, its possible that Visual LANSA will no longer be able to recognize the Sentinel dongle driver. Even though the dongle is listed in the Device Manager, LANSA will not be able to find it.

Solution:

The solution is to uninstall the current Sentinel driver, reboot, install the latest driver and reboot.

You can download the latest driver from here: https://sentinel.gemalto.com/support-downloads/sentinel-drivers/