Using PDF viewer 10.1.1 with LANSA Framework can cause instance lists and filters to disappear

Date:21 November 2011
Product/Release:Visual LANSA Framework - V12 SP1
Abstract:Issues with PDF viewer active X version 10.1.1
Submitted By:LANSA Technical Support

Description:

In regions where the decimal separator is a comma (,) installing Adobe PDF viewer version 10.1.1* can cause Visual LANSA Framework filters and the instance lists to disappear.

* Adobe may also automatically update your PDF viewer to this version.

For instance, when the PDF viewer is used in a business object:

When the PDF viewer is used in a business object

Clicking on the business object (hence displaying the PDF) causes the filter and instance list to disappear:

Clicking on the business object (hence displaying the PDF) causes the filter and instance list to disappear

The reason for this is that the decimal separator has not been handled correctly.

Adobe has documented a similar error on their website (http://kb2.adobe.com/cps/907/cpsid_90705.html), in a section on PDF printer.

Extract from Adobe Web site regarding this issue

While the symptom for this error is different, the root cause is the same (the handling of the decimal separator character).

Solution:

A change has been implemented in EPC870 for Visual LANSA Framework to handle the latest version of Adobe PDF reader without the filter or instance list disappearing as a result.

Refer to EPC870 in the EPC information page.