WAMs – Known causes for Unrecoverable Error Occurred

Date:14 May 2007
Product/Release:LANSA for the Web
Abstract:Unrecoverable Error message causes in WAMs
Submitted By:LANSA Technical Support

WAM applications fail and have error messages that contain the text:

UNRECOVERABLE ERROR OCCURRED

There are many variations of this error and there can be various possible causes for the problem. Listed are some of the known causes for some of these errors:

Unrecoverable error occurred while executing the Webroutine

If your application has the option of Transform XSLT on Webserver disabled, then by selecting this option  you wish to perform all WAM XSLT Transformations on the Application Server, instead of the Web Server. By default, this option is ON to distribute the WAM processing load between the Web Server and the Application Server.

  • Check if 'Transform XSLT on Webserver ' is disabled and investigate to see if this option may need to be enabled for your system.

Unrecoverable error occurred while executing the Webroutine

Message text: Failed to connect to the LANSA System assigned to Handle request from Web server “hostname:port” (Configuration ”port” has been used) with error code 14 (ERR_LCO)! Message index:<N/A>

Possible Cause:

  • LANSA Listener not running
  • User password may have expired.
  • System IP address setup may be incorrect
  • Ensure that there is no firewall is switched on for all ports

Unrecoverable error occurred at WpiSystemManager::ProcessLansaWebRequest

Message text: Failed to connect to the LANSA System assigned to handle request from Web server "localhost:80" (Configuration "80" has been used) with error code 14 (ERR_LCO)!
Message index:<Not specified>

Possible Cause:

  • Ensure the system configuration details are correct in Web Administrator
  • Check that the lroute.dat path is correct
  • Restart the IIS and WWW services
  • Ensure the User has the correct library list and/or job description
  • The User password may have expired.

Unrecoverable error occurred at WpiSystemManager::ProcessLansaWebRequest

Message text: Failed to connect to the LANSA System assigned to Handle request from Web server “hostname:port” (Configuration ”port” has been used) with error code 10003 (ERR_CLASS_SPEC)! Message index: <Not specified>

or

Unrecoverable error occurred while processing the Web request

Message text: Failed to access the application server. Message index:<N/A> Further Information: CM_UNSUCCESSFUL

Possible Cause:

  • Check if there is a Code page specified in the Web Administrator is for a Windows backend system. This parameter should only be specified for iSeries machines.

Unrecoverable error occurred at WpiSystemManager::ProcessLansaWebRequest

Message text: No LANSA System has been assigned to handle request from this Web server! Message index: <Not specified>

Possible Cause:

  • Ensure the system configuration details are correct in Web Administrator