Completely clearing out the cache in IE8

Description:

You may be asked to clear the browser cache before providing Technical Support with tracing information. For example, an essential step prior running a Fiddler trace.

Clearing the browser cache is highly recommended to maintain the integrity between requested content by users and the page received from the web server. It is recommended this action be performed when new versions of web applications have been upgraded or downloaded.

IE8 introduces a new option, Preserve Favorites website data, that may cause this brower's cache not be cleared and will cause user confusion.

Typically the website you are working with will be in the favorites list. If the Preserve Favorites website data option shown below is left checked then the cache all the favourite web sites will not be cleared.

Solution:

In IE8, uncheck Preserve Favorites website data and select all other options to completely clear your browser cache.